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Glossary


A B C D E F G H I J K L M N O P Q R S T U V W X Y Z


Accreditation
Means the formal recognition of a course by the State or Territory accrediting body in line with the Standards for State and Territory Registering/Course Accrediting Bodies.

AANA
Australian Association of National Advertisers

Above The Line (ATL)
Brand promotion through media such as television, radio, print, cinema and internet advertising.

Advertising executions
Methods used to present an advertisement in a campaign, the medium used and the manner in which the advertisement is carried out.

Advertorial
Advertisement written in a journalistic or article format.

AFA
Advertising Federation of Australia

Affinity marketing
Strategic marketing to establish buying patterns, founded on promoting a positive relationship between marketer and consumer.

ASIC
Australian Securities and Investments Commission

Audience profile
Audience or consumer demographic, and other distinguishing characteristics.

Below The Line (BTL)
Short term, consumer driven advertising campaigns frequently utilising direct mail, sales promotions and public relations

Brand attitude
Consumer outlook on a brand.

Brand awareness
Consumer knowledge or recognition of a brand.

Brand equity
The value of a brand name in attributing to increase in sales or price of a product.

Brand loyalty
Customer preference of a product or service offered by a particular brand over another competing brand.

Broadcast media
Advertising and services delivered over television, radio and broadband services.

CAMSA
Council of Australian Marketing Services Association

CMS
Content Management System

Comparative advertising
Advertising that explicitly compares a brand or product to a direct competitor to demonstrate superiority.

Concentrated marketing
Targeting a specific market or consumer group when marketing a product or service.

Concept
An abstract or idea for a campaign.

Consumer
Individuals or households that use a product or service. Personal consumers- individuals purchasing for personal use. Organisational consumers- purchasing for the running of an organisation.

Consumer imagery
Ideas or opinions held by consumers about particular products, brands or services.

Consumer involvement
Importance and engagement adopted by consumers in relation to purchase decisions.

Content analysis
Analysing the content of communication, to reveal social values and concerns.

Continuous innovation
The process of continually improving and upgrading an existing product.

Customer profiling
Assembling and identifying key characteristics of customers and target groups.

CRM
Customer Relationship Management

Dependent variable
Value of a variable that changes as a direct result to changes in another variable (independent variable).

Direct marketing
Marketing that targets consumers directly, through various media (telephone, mail, email, print, television, radio) to ensure a direct response.

Fast Moving Consumer Goods (FMCG)
Low cost, frequently purchased products with a quick turnover.

Frequency
How often an advertisement is broadcast or displayed during a specified time period.

Global advertising
The use of the same campaign to market a band globally.

Greenwashing
Strategy adopted by companies to attract customers, by demonstrating embellished ecological responsibility.

IP Australia
Intellectual Property Australia

Localised marketing.
Marketing customised to target the needs and desires specific target audiences.

Market mavens
Individuals with expertise or knowledge in certain market areas, that allows for early discovery of new products or services.

Market segmentation
Dividing the market into various segments to allow for easier, specifically consumer tailored marketing.

Marketing concept
A philosophy recognising that satisfying consumer needs and desires is the best way to achieve corporate goals.

Marketing myopia
Focus displaced onto the product rather than the consumer and social needs and desires.

Mass communication
Communicating information to large audiences simultaneously, through media such as television, radio and magazines.

Materialism
Emphasis placed on possessions as integral to a person's identity.

Media Strategy
Planning behind the placement of advertisements to ensure maximum consumer reception.

Medium
Mode of communication through which a message is spread, i.e. television, newspaper advertisement, brochure.

Message
The intended information or idea to be communicated to an audience.

MFA
Media Federation of Australia

Micromarketing
Tailoring marketing strategies to market segments, to satisfy the needs of consumer groups.

Model
A basic depiction of a design or concept.

MRQA Inc
Market Research Quality Australia

National brands
Brands distributed and promoted among national markets rather than local markets.

Non-profit marketing
Marketing strategies adopted b not-for-profit organisations.

Outsourcing
The process of subcontracting elements of production, marketing or distribution to a third party.

Perceived risk
Degree of risk understood by the consumer in relation to purchase decisions and potential outcomes.

Print media
Printed forms of media, including newspapers, magazines, flyers, posters, etc.

Pro Bono
Work conducted free of charge, for public benefit

Reach
The quantity of people (individuals or groups) an advertisement or marketing campaign is seen by.

Relationship marketing
Marketing with the intention of building a solid relationship between customers and the company.

Repositioning
Process by which marketers alter consumer perception of brands or products within a market.

Response
The reaction to an advertisement or marketing campaign.

Retention
The effectiveness of a campaign, measured by how well information is remembered; ensuring customers remain loyal to a brand.

Social marketing
Marketing to ideas and methods designed to promote social well-being.

Tachistoscope
Device that briefly displays a picture, product or advertisement to measure brand and packaging recognition.

Vertical Markets
Markets incorporating businesses and customers, catering to specific market requirements.

Visual communication
Communication by visual stimuli, such as images and text, used to convey meaning and symbolism within marketing campaigns.